Complaints
Complaints Process Flow
Step 2
Next, Acknowledgement
& Response
You will receive a reference against your complaint within 24 h
You can anticipate a reply within 5 working days
Step 3
Escalation
Channels
Contact Sanadak via phone to escalate your complaint
Alternatively, contact Sanadak via their website https://www.sa
In case of complaint against the Health Insurance department, you may also reach out to DOH/DHA (Refer to the Health insurance page for more details)
Disclaimer:
Detailed information regarding the complaint process can be found under the relevant department’s page located under Our Services
